20 Jan 2020

The Falmouth Cruise Ship Ambassadors, who provide a warm welcome to passengers from visiting cruise liners, have been presented with the Andy Hocking Community Service Award by the town’s mayor.

The port’s cruise ship operations are managed by FDEC (Falmouth Docks and Engineering Company) which is part of the A&P Group. Last year saw more than 30 vessels, carrying over 14,000 passengers in total, visit Falmouth.

The Falmouth Cruise Ship Ambassadors are made up of volunteers who give up their time to greet passengers as they disembark from cruise ships, offering help, information and directions.

Some of the ambassadors attended the 2020 Cruise Ship Enhancement meeting at Falmouth Town Council’s chamber when they were surprised by mayor, Steve Eva, who presented them with the Community Service Award.

It is only the second time the award has been presented, with the volunteer ambassadors following in the footsteps of the Falmouth Police Cadets, who were the first to receive the award, made in memory of the late PC Andy Hocking.

Councillor Eva said: “The ambassadors are there to greet passengers, whether it’s raining or the sun is shining, and they always have a smile on their face. They don’t do it for any personal gain – it’s all about Falmouth and providing a great first impression to our town.”

This latest award is not the first from Falmouth Town Council. In 2016, the Ambassadors were presented with the Spirit of Falmouth Award in recognition of all their efforts.

Drystan Jones, Port Operations Director of FDEC, said: “We are delighted to see all the hard work put in by the Cruise Ship Ambassadors has once again been recognised.
“The volunteers provide an invaluable service to our visiting cruise ship passengers and we are grateful for all the support they give the cruise ship industry in Falmouth.”

Notes to Editors

A&P Group is a leading provider of ship repair, conversion and marine services and heavy engineering expertise. Operating seven dry docks and extensive fabrication facilities across four strategic locations in the UK, A&P Group also has a business in Australia that provides ship repair services and support to the Royal Australian Navy.
As one of the leading engineering business in the UK, A&P is also involved in a diverse range of fabrication and repair projects across a broad cross section of sectors including Defence, Marine, Oil and Gas, Subsea, Energy, Civil and Nuclear. Projects include the fabrication of built modules for the Astute Submarine Class and the prestigious HMS Queen Elizabeth Aircraft Carriers, cable carousels, flood barriers, steam turbines, shore side access systems and FPSO upgrades.

All A&P Group facilities combine a rich heritage of marine and engineering skills and experience, providing a diverse customer base with all the precision skills needed to complete the most demanding projects.